The steps of the Root Cause Analysis process

The steps of the Root Cause Analysis process

An inspector checking pigs

There are six main steps of the Root Cause Analysis process.

These are:

  1. Define the incident — Identify and agree a full description of the incident
  2. Contain the incident — Immediate corrective action must be taken to contain the incident and ensure that any associated food safety risk is minimised
  3. Categorise the immediate cause — Identify the basic systems which may have broken down resulting in the incident
  4. Determine the root cause — Identify the direct causes and events leading up to the incident – keep asking "WHY?"
  5. Define preventative action — Identify measures and corrective actions to rectify the failure, so minimising the risk of recurrence
  6. Review the process — What lessons have been learnt? How will the knowledge be embedded? How can the knowledge be shared?