A representative sample of data - SME

A representative sample of data - SME

A bakery display cabinet

From an enforcement perspective, the samples you consider as part of your investigation may be based on knowledge and experience.

Scenario X: SME (Small Medium Enterprise)

  • Two separate sickness complaints from Biggle’s tea shop, Biggestbuns Town. The tea shop is open 6 days a week. One complaint (4 August) after eating quiche and salad and one after eating egg custard (11 August). In both cases the consumer notified the Local Environmental Health Practitioner (EHP) in Biggestbuns Town on 14 August. A Food Incident Report Form was completed for both cases and faxed to the Food Standards Agency on 15 August.
  • Sample pots were sent to the individuals and returned for analysis. Both individuals were found to be suffering with the Norwalk Virus.
  • The EHP visited both complainants to obtain a case history. The interviews revealed Biggle’s tea shop to be the only common denominator as no other links could be found between the individuals (e.g. no family link, both individuals hadn’t attended the same gathering or eaten other similar products and so on). Following this, the EHP visited Biggle’s tea shop to carry out an inspection.
  • Findings:
    • Biggle’s tea shop used Safer Food for Better Business.
    • There were no egg custards or quiche left to test.
    • No traceability on the egg, it was bought from local sources (home and farm shop).
    • FBO makes their own food as much as possible.
    • Samples of homemade products with egg as an ingredient - i.e. vanilla custard, meringues, lemon curd and mayonnaise - were taken for analysis.
    • Good hygienic practice observed throughout (e.g. personal hygiene, cleanliness of equipment).
    • Good record keeping (e.g. fridge temperatures).
    • On the day of the visit no undue concern.
  • Recommendation made by EHP to stop using shell egg and use pasteurised egg in the production of egg custard tarts.