Each of the following scenarios has then been used by the team / investigator after an information gathering brainstorming session to use and populate the 3 main tools and techniques previously described:
- Mind Map
- Ishikawa / PEM PEM
- Five Whys
An operator should have weighed out ingredient A on line 2. However, they used ingredient B, leading to rejection of product XYZ.
Bars of chocolate containing hazelnuts have been incorrectly packaged in 'nut-free' plain chocolate wrappers resulting in a possible health risk to anyone with an allergy or intolerance to almond and other nuts.