drawing a fishbone diagram

Following on from the initial thought shower step, it is important to organise the ideas generated from those sessions into a workable format.

There are a number of established tools that are available for this. Each of these should be used or considered to some extent whenever a Root Cause Analysis study is performed.

Examples of tools

These tools include:

  • Mind Mapping
  • Ishikawa / Fish bone / PEM PEM
  • Failure Mode and Effects Analysis
  • 5 Whys