About this course

About this course

Aims and contents

This e-learning course has been developed by the Food Standards Agency. It will provide you with an understanding of the theory and practice of Root Cause Analysis.

Each module contains an Overview section giving a brief summary of the key points. Some modules also contain:

  • one or more interactive questions
  • a Find out more section which offers further reading on the subject.

You will also find quick links on the left hand side to About this course, Quiz, Links and resources, Glossary and the FSA website.

Modules should be completed in order.

Continuing Professional Development

This e-learning course is part of the continuing programme of update training for enforcers.

Certificates of Continuing Professional Development (CPD) are available to enforcement officers and other interested professionals who register, log in and pass the quiz. These will need to be approved by your individual manager to count 4 hours towards your CPD requirement.

The certificate will expire after one year and the status of the quiz will be reset. Users must retake the quiz and gain a new certificate for CPD.

Using this course

If you experience any issues with using this site, please contact fsasupport@desq.co.uk with a description of the problem.